Refund policy

RETURNS

Return requests must be submitted within 30 days of receipt .
Returns may be subject to a processing fee. Shipping costs are non-refundable.

Conditions for returns:

  • The product is unopened, unworn and unused
  • In original packaging, with labels
  • Including receipt or other proof of purchase

To initiate a return, please first contact us at support@bomique.nl .
Returns without prior notification cannot be processed.

The return shipping costs of €7 will be deducted from the amount to be refunded (€12 if outside the Netherlands, Belgium or Germany).

Please note: Discounts only apply to full bundle purchases. For partial returns, the price will be recalculated according to the current selection of products.

Refunds

  • Refunds will be processed after the product has been received and inspected
  • After processing, it takes 3–5 business days for the amount to be visible in your account.
  • Orders paid with a gift card will be refunded to the same gift card

For questions or assistance, our customer service is available at support@bomique.nl 💕

EXCHANGE

We offer exchanges only for customers located in the Netherlands, Belgium, and Germany. Exchanges in other countries are currently not possible.

⭐ Most popular – Option 1: Fast exchange service

€9.95, including free shipping*

Want to get the right color or size quickly? With our fast exchange service, we'll send you a new pair of GRIPPIES right away.

  • You will receive the new pair without having to return anything
  • You can keep the original pair (great as a gift)
  • Often faster and cheaper than returning

This is how it works:
Please contact us via the contact form at the bottom of this page or email us at support@bomique.nl .

Please include in your message:

  • Exchange – Option 1
  • Order number
  • Desired product, color and size

We respond within 24 hours on working days and usually ship your new order the same day.

Please note: this option is available for both worn and unworn products.

* The GRIPPIES Shape Bra costs €13.95.

Option 2: Returns and exchanges

(only for unworn products)

You can return unworn GRIPPIES and exchange them for a different color or size.

This is how it works:
Please contact us via the contact form or email support@bomique.nl .

Please include in your message:

  • Exchange – Option 2
  • Order number
  • Desired product, color and size

The costs for returns are €7,- in return shipping costs .